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Privacy policy

Privacy Policy for "Mersal" App

1. Introduction: TRAINERS TEAM (D-U-N-S: 849204667) and its brand Fast2Design are committed to protecting the privacy of "Mersal" app users. This policy explains how we collect and use your data.

2. Data We Collect:

  • Account Information: Name, phone number, and email address upon registration.

  • Location Data (GPS): We collect geolocation data (including background location for delivery captains) to ensure delivery accuracy and calculate distances in Al Bagour and Menofia.

  • Camera and Photos: To access product images (for vendors) or upload delivery receipts (for captains).

3. Data Sharing:

  • Your address and phone number are shared with the "Mersal Office in Al Bagour" and the assigned delivery partner solely to complete the delivery process.

  • Fast2Design does not sell or rent your data to third parties for marketing purposes.

4. Data Responsibility: The user acknowledges that Fast2Design is the technical developer managing the database, while the "Mersal Office in Al Bagour" acts as the Data Controller regarding operational and field activities.

5. Data Security: We employ advanced encryption techniques to protect data on our servers and regularly update our software systems to ensure maximum security.